Data We Hold and Why We Hold It
We collect your name, contact details and account credentials when you register. When you fund your account through bKash, Nagad or Rocket, we record the transaction reference and wallet number linked to that payment — this is how we match deposits to your account and process
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withdrawals back to the same wallet. We also log device type, IP address and session activity to detect unusual access patterns and protect your account from unauthorised login. Cookies help us remember your session state and preferred language so you are not prompted to log in
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repeatedly on the same device. We do not sell, rent or trade your personal data to marketing companies. Where we share data with payment processors or identity verification partners, we do so only to complete the service you requested. Retention periods follow the obligations we hold
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under the applicable rules for the region in which your account is registered. Access to our platform and the use of your data depends on your local law and the eligible regions we serve. If you have questions about how your data is handled, our support
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team can clarify what we hold on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.